Privacy Policy
Effective Date: 1 April 2025
Last Updated: 1 April 2025
At PersonalChemist.com, your privacy and trust are of utmost importance. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or use our services.
1. Who We Are
PersonalChemist.com is an AI-powered medical information platform based in the United Kingdom. We provide instant access to verified medicine and drug data for healthcare professionals, students, and the general public.
2. What Information We Collect
a. Automatically Collected Data
- IP address, browser type, device type
- Pages visited, time spent on site, referring URL
- Search queries entered in our AI tool (non-identifiable)
b. Voluntarily Provided Information
- When you register or log in (name, email address)
- Social login data (Google, Facebook, etc.)
- Feedback submissions or contact forms
3. How We Use Your Data
We collect and use personal data to:
- Provide and personalise access to DrGuide.net
- Improve platform functionality and accuracy
- Respond to user queries and feedback
- Monitor website usage and performance
- Ensure security, legal compliance, and fraud prevention
4. Legal Basis for Processing
Under the UK GDPR, we process your data based on:
- Your consent (when signing up or contacting us)
- Our legitimate interests (website improvement, fraud detection)
- Legal obligations (where applicable)
5. Cookies & Analytics
We use cookies and similar tracking technologies to:
- Analyse website traffic (via Google Analytics)
- Improve search performance and AI response quality
- Remember login preferences (where applicable)
You can control or disable cookies through your browser settings.
6. Data Sharing & Third Parties
We do not sell your data.
We may share data with:
- Secure analytics services (e.g., Google Analytics)
- Authentication providers (e.g., Google/Facebook login)
- Service providers under strict data protection agreements
7. International Data Transfers
Data may be transferred and stored outside the UK/EU (e.g., with OpenAI or Google Cloud) in compliance with UK GDPR using appropriate safeguards such as Standard Contractual Clauses (SCCs).
8. Your Rights
You have the right to:
- Access the personal data we hold
- Request correction or deletion
- Withdraw consent at any time
- Object to processing
- Lodge a complaint with the ICO (Information Commissioner’s Office)
9. Data Retention
We retain your data only for as long as necessary for the purposes described above. Anonymous or statistical data may be retained for research and platform development.
10. Children’s Privacy
DrGuide.net is not intended for use by individuals under the age of 16 without parental or guardian consent.
11. Security
We use industry-standard security measures to protect your data, including SSL encryption, secure login protocols, and limited access controls.
12. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available at PersonalChemist.com/privacy-policy with the effective date indicated.